User guide
From creating an account to exporting results. Each section links to the screen it describes.
1 · Your account and your space
You sign up with a university address from an approved domain. An activation link arrives by email, you set a password there, and then you sign in.
- Create your account — an independent space is created under your name or your lab’s. Create account
- Open the activation link within 24 hours and set a password of at least 12 characters.
- Turn on two-factor authentication from your account page — your account holds participant data. My account
Your space is fully isolated: nobody sees your surveys, responses or participants, and you see nobody else’s. A maximum number of surveys and members applies, set by the system administrator.
2 · Building the instrument
A survey is sections, and each section holds questions. It starts as a draft you can change freely until you publish.
- Create a survey and choose its languages and group. Surveys
- The editor is where sections and questions live. Twenty-nine types: text, choice (including ranking and image choice), scales (Likert, semantic differential, NPS, stars, slider), matrices (including dual-scale), numeric, date and time, and special ones (email, phone, URL, file upload, signature, geolocation, yes/no, consent).
- A computed question takes its value from other answers, is never shown to the respondent, and still exports as its own column.
- Translate the text into your second language on a side-by-side screen. then the Translation tab inside the survey
Every question has a Code — it is the column name in exports and the handle used by logic rules. Choose it carefully: changing it after responses arrive breaks whatever was built on it.
3 · Logic and flow
Who sees what, when, and in which order.
- Conditions: show a question or section based on an earlier answer, or skip past it. Logic tab
- Cross-question rules, such as “the percentages must total 100” — checked on the server at submission, with a message you write yourself.
- Paging: everything on one page, one page per section, or one page per question — with a progress bar and a back button.
- Randomisation: option or section order is shuffled from a seed fixed per respondent, so their order stays the same if they come back.
- Print the logic file — one page listing every rule the instrument enforces, to attach to the paper.
4 · Publishing and distributing
Publishing freezes a version of the instrument. Responses are tied to the version answered, so later edits never corrupt what has already been collected.
- Choose the access mode: an open public link · invitation and token only · a public link protected by a password. Settings tab
- Publish, then copy the link. A short readable alias sits beside the permanent link — and the permanent one keeps working forever.
- Add participants and send invitations in batches; the email templates are editable per survey. Invitations tab
- Quotas: stop collecting at a given number, or at a number per answer combination (say 50 men and 50 women).
- Preview the instrument exactly as a respondent sees it before you distribute, or print a paper copy.
The permanent survey link never changes once distributed. The short alias can be edited, and the old one keeps working.
5 · Collecting responses
Three ways into your dataset: the link, manual entry, and import.
- Respondents can save and finish later through a link sent to them, so nothing typed is lost.
- Paper forms are keyed in manually — the person entering them is recorded, and blanks are allowed on purpose. Manual entry tab
- Or import a batch from CSV: the columns are question codes, and a dry run shows you what would happen before anything is saved.
- Review responses row by row, or delete a selected set in one go.
A respondent’s network address is never stored — only its hash, and for one purpose: preventing duplicate submissions in open surveys, if you ask for it.
6 · Results and analysis
From frequencies to reliability coefficients, then to a file your statistics package opens.
- The results screen: frequencies and charts per question, and means where they apply. Results tab
- Scales: Cronbach’s alpha for each scale you define, with reverse coding set per item inside a matrix.
- Subgroup analysis: filter responses by a given answer, and the filter carries through to every export link.
- Data quality: straight-lining, per-question timings, and suspicious responses.
- Export: CSV · Excel · «SPSS (.sav)» with its labels and measurement levels · Stata (.dta) · and the full study archive.
- And print the results report as a ready page.
The SPSS file carries variable labels and measurement levels. Check the measurement level in the question editor before exporting — “nominal” on an ordinal scale will block means in your package.
8 · Privacy and your responsibility
What the system stores, and what stays yours.
- Set a retention period for each survey’s responses — when it lapses they are deleted automatically, along with their files.
- Every invitation carries an opt-out link, and the opt-out applies platform-wide, not only to your survey.
- Read exactly what is stored. Privacy policy
You — not the platform — are the responsible researcher: for participant consent, and for your institution’s ethics approval where required. Export your own copy of the data; do not rely on backups alone.
Did not find what you were looking for? Contact your institution’s system administrator. This guide describes what actually exists in this release.